Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
1. Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
Item must be unused and in the same condition you received it
Item must be in original packaging
Proof of purchase (receipt or order number) is required
2. Non-Returnable Items
The following items cannot be returned:
Personal care items (e.g., posture correctors, sleep masks, massagers) once used
Items marked as Final Sale
Gift cards
3. Refunds
Once we receive and inspect your return:
We will notify you of approval or rejection
If approved, your refund will be processed within 5–10 business days
Refund will be issued to your original payment method
4. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account again
Contact your credit card company
Contact your bank (processing time may vary)
If you still have not received your refund, please contact us.
5. Exchanges
We only replace items if they are:
Defective
Damaged
Incorrect item received
6. Return Shipping
Customers are responsible for return shipping costs
Shipping fees are non-refundable
We recommend using a trackable shipping service
7. Damaged or Incorrect Items
If you receive a damaged or wrong item:
Contact us within 48 hours of delivery
Provide photos as proof
We will send a replacement or full refund at no extra cost
8. Order Cancellation
Orders can be cancelled within 12 hours of placing the order
After this period, orders may already be processed or shipped
9. Contact Us
If you have any questions about returns or refunds, contact us: