Return & Refund Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

1. Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

Item must be unused and in the same condition you received it

Item must be in original packaging

Proof of purchase (receipt or order number) is required

2. Non-Returnable Items

The following items cannot be returned:

Personal care items (e.g., posture correctors, sleep masks, massagers) once used

Items marked as Final Sale

Gift cards

3. Refunds

Once we receive and inspect your return:

We will notify you of approval or rejection

If approved, your refund will be processed within 5–10 business days

Refund will be issued to your original payment method

4. Late or Missing Refunds

If you haven’t received your refund:

Check your bank account again

Contact your credit card company

Contact your bank (processing time may vary)

If you still have not received your refund, please contact us.

5. Exchanges

We only replace items if they are:

Defective

Damaged

Incorrect item received

6. Return Shipping

Customers are responsible for return shipping costs

Shipping fees are non-refundable

We recommend using a trackable shipping service

7. Damaged or Incorrect Items

If you receive a damaged or wrong item:

Contact us within 48 hours of delivery

Provide photos as proof

We will send a replacement or full refund at no extra cost

8. Order Cancellation

Orders can be cancelled within 12 hours of placing the order

After this period, orders may already be processed or shipped

9. Contact Us

If you have any questions about returns or refunds, contact us: